Florence Nightingale Hospital : EXPERTISE – SUCCESS – SATISFACTION

EXPERTISE  -  SUCCESS  -  SATISFACTION
We are a JCI Accredited pioneering institution, which is both innovative and continuously improving; implementing a contemporary, reliable, patient-focused and quality approach in all our specialized health-care services; putting patients’ and employees’ welfare first; respecting patient rights and environment, and training qualified health care personnel.

OUR SPECIALIZATIONS (CENTER OF EXCELLENCY)

• Cardiology and Cardiovascular Surgery - Angiography and Rhythm Disorders Center
• Robotic Heart and Prostate Surgery (daVinci)
• Organ Transplantation Center
• Oncology Center
• Plastic Surgery Center

International Patients Department
Group Florence Nightingale provides all its international patients with healthcare and hospitality service in their preferred language. Patients are received at the airport, provided with comprehensive service during their stay at the hospital, and transferred to the airport for their return trip.

Patient Satisfaction
Our highly trained personnel, our state of the art medical devices, our private rooms where comfort and functionality are prominent, our system which operates at worldwide quality standards, and our International Patients Department, which is established to flawlessly satisfy all needs and expectations of our patients, all serve to attain the highest level of patient satisfaction. Statistically, the patient satisfaction rate is 95% at our hospitals, which have an annual occupancy rate of 82%.

International Quality Control
Our hospitals hold ISO 9001 and USA JCI Accreditation Certificates.

Our Quality Policy

• We adopt and share the approach of total quality management.
• We increase the quality of life by offering the best diagnosis and treatment services for our patients;
• And value patient safety and satisfaction the most.
• We raise the awareness of our patients and their families and ensure their full participation in the diagnosis and treatment process.
• We adopt a team approach and keep the corporate spirit alive.
• We develop a qualified workforce by increasing the knowledge and abilities of our employees and ensure that they become devoted health professionals.
• We contribute to the development of medical science by continuously improving the services we render.
• We act as a reference hospital that offers diagnosis and treatment services at international standard.

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